Game Customer Support
Gamelogi Outsourcing Game Customer Support Service and Team
An amazing team of game-crazed experts who are raising the bar for Customer Support in the gaming industry!
Customer support is a key service for every industry, not just gaming. Game Customer Support Service, on the other hand, is a service usually provided by a game developer or publisher on behalf of helping its players and community. With Gamelogi Gaming Customer Support Service, you will no longer have to worry about Games in Turkish and Gaming Community.
Gamers today are looking for the best, they want an innovative and immersive gaming experience, as well as the best service, being treated as a ‘real person’ and a customer support format that focuses directly on their problems.
No matter how well your game is developed, you need to provide a quality player support system to keep player loyalty and satisfaction at a consistently high level and to extend the life of your game.
Gamelogi Gaming Customer Support, on the other hand, offers this service as an ideal outsource, 24 hours a day, 7 days a week and 365 days a year, with its professional team consisting of experts in Turkey and the Turkish Game Market. Our team provides regular reports with up-to-date statistics about your community and player sentiment, allowing you to constantly follow trends, manage unexpected bugs, update issues and show your players how much you care about them.
Game Customer Support
Service Content
Game Ticket Support
Game Player Support
Game Email Support
Game Messaging Support
Game Phone Support
Game Chat Support
Game Social Media Support
What are the
Pros?
No matter what game platform; We offer seamless customer support for browser Gaming, MMO gaming, mobile gaming and console games.
The support system is multi-channel with emails, live chat, in-game chat or phone call. You can provide game customer support 24 hours a day, 7 days a week and 365 days a year. If you are looking for different options, you can push the limits with Game Community Management and alternatives such as forum, Discord, app store reviews, social media management and feedback management.
Building an internal game support team means different financial burdens such as recruitment, team skills development, social security and promotions. By getting a professional service from Gamelogi Gaming Customer Support, you will get rid of this cost stress completely.
Another service item that you will not have to worry about the data security of your players; In our work, all communication channels and player communications remain safe with ISO certificates.
In Game Customer Service, you can get first-class team support without the need for team building and teaching the team about the product. You focus on building your brand and continue your journey to success without having to worry about the support team. Also, Gamelogi Gaming Customer Service will be much less costly than building an in-house support team from scratch, which will increase your focus on your brand